What is Call Center? At a time when the customer is spoilt for choice, efficient call center services are a make-or-break factor for all businesses. Smart and successful organizations around the world have realized that call center / contact center outsourcing is a cost-effective option that promotes customer satisfaction and retention. With more than 3 years of experience as a leading Call Center Outsourcing company, My Pipeline Solutions enables you to delight your customers. Companies in the US, UK, Australia, Canada, India and other countries have utilized our multi-channel contact center to stay connected to their customers at all hours of the day. With our call center outsourcing services, your business can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability.